FORWARDING AFRICAN TRANSPORT SERVICES CC
FATS was founded in 1992 by sisters, Caron and Elaine Harris. The company is now a major player in the South African freight forwarding industry. From humble beginnings, the Harris sisters have passionately developed FATS into what it is today – a financially conservative (and secure), well-established, independently owned Freight Forwarder with 42 permanent employees.
WE SPECIALIZE IN:
- Sea freight
- Air freight
- Road freight
- Project & Abnormal freight
- Customs clearing
With efficiency and innovation, we arrange imports and exports WORLDWIDE. Our success is due to the dynamic FATS team which handles every job, irrespective of size, with the same level of enthusiasm, commitment and dedication.
We can compete with all the major Freight Forwarders across the globe, not only in pricing but on service delivery. We also have an edge over many of our competitors because we have mastered the art of trading in Africa which is a difficult and volatile beast.
By empowering our people and partners, we aim to become a leader in Forwarding Logistics.
We always try to surpass our customers’ expectations by understanding the individual needs of each one.
We set out to achieve excellence based on a set of holistic concepts and values.
EMPOWERING OUR PEOPLE
We step back and give our employees authority to make certain decisions. We understand that, in today’s working world, people perform better if they have a say in operations.
This is present in every layer of our company – not just at the surface. Integrity is the heart and soul of FATS culture.
In all its forms and at all levels, communication is the foundation of our company. Without communication, it is impossible to have human relations or a successful business.
No single person is responsible for our success. We achieve goals through integrated teamwork, realising that every person has unique skills. When these strengths are combined, we are a mighty force.
INFORMATION & TECHNOLOGY
We keep abreast with new developments that can benefit our industry.
CREATING A PROFITABLE ENVIRONMENT
We strive to do this for our customers, our employees, and ourselves.
We take this very seriously and are heavily involved in the education of women. FATS support a self-help centre for unemployed women where they can learn business and life skills. The aim is to empower them to enter the workplace and generate their own income so that they can become strong, independent South African citizens.
“FATS is your LOGISTICAL SUPERHERO – Let us take the load off your mind”
What makes FATS unique?
We believe that if we put aside our concerns about what other people think, and trust our intuition, something magical will happen.
We are willing to stand up and show the whole world the most authentic version of ourselves. It is for this very reason that we are working for ourselves. However, we are still greatly influenced by the views of other people and by our desire to fit in with societal norms.
So, what makes us stand out in the crowd?
- We are doing something that we are proud of.
- We have core values.
- We are running our business and living our lives in accordance with these values.
We listen to our feelings. Being in touch with our feelings, rather than just our thoughts, enables us to know who we really are. This helps us trust our intuition.
We also listen to the feelings of others. We listen with our hearts as well as our heads. We validate other people’s feelings without being judgemental. We do this by saying “I hear you” or “I understand” and genuinely mean it.
We know that people do not buy business systems or opportunities. PEOPLE BUY PEOPLE. If clients don’t buy us, they will not buy our business system – no matter what it is. But, if clients do buy us, they will buy our business system – no matter what it is!
We know their lives do not only revolve around work. They have their family lives, their love lives, and their spiritual lives. But let’s face it, they spend so much of their lives with us that it is difficult to separate both environments. This is why they are part of the FATS family.
We blend both worlds by organising social events that involve all our people and their families. By doing this, we create the right balance between life away from the office and life at the office so that our people are re-energized when they return to work.
On special occasions like birthdays, engagements, marriages, and arrivals of new babies, we celebrate as one big family with gifts and festivities.
We train our staff at every level to maximize their threshold of performance. Through this, they achieve:
- Increased motivation, morale and job satisfaction
- Increased efficiency in processes
- Increased ability to adapt to new methods and technologies
- Increased understanding of our services and strategies
“A GOOD HEAD AND A GOOD HEART
ARE ALWAYS A FORMIDABLE COMBINATION”